Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website event-video-production.com.au. In this Privacy Policy, "we", "us" or "our" means Event Video Production QLD, ABN 42 746 445 605.

Personal Information We Collect

The types of personal information we may collect about you include:

• Your name and contact details (email address, mailing address, street address, and/or telephone number)
• Images and videos of you (when you engage our services)
• Demographic information, such as postcode
• Your preferences and/or opinions
• Information you provide through customer surveys
• Details of products and services we have provided to you and/or that you have enquired about
• Browser session and geo-location data, device and network information, statistics on page views and sessions
• Information about your access and use of our website, including through Internet cookies
• Additional personal information provided directly or indirectly through your use of our website and associated platforms

We may collect these types of personal information directly from you or from third parties.

How We Use Your Personal Information

We may collect, hold, use and disclose personal information for the following purposes:

• To enable you to access and use our website, associated applications and social media platforms
• To contact and communicate with you about your enquiries and our services
• For internal record keeping and administrative purposes
• For analytics, market research and business development, including to operate and improve our website
• To run competitions and/or offer additional benefits to you
• For advertising and marketing, including promotional information about our products and services
• To comply with our legal obligations and resolve any disputes
• To consider your employment application (if applicable)

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• Third party service providers including IT service providers, data storage, web-hosting and server providers, marketing or advertising providers, professional advisors and payment systems operators
• Our employees, contractors and/or related entities
• Our existing or potential agents or business partners
• Sponsors or promoters of any competition we run
• Anyone to whom our business or assets may be transferred
• Credit reporting agencies, courts, tribunals and regulatory authorities, as required
• Third parties who assist us in providing information, products, services or direct marketing to you
• Third parties to collect and process data, such as Google Analytics

By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside Australia and acknowledge that we are not required to ensure that those third parties comply with Australian privacy laws.

Sensitive Information

Sensitive information is a subset of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information. We do not actively seek to collect sensitive information and will only do so where necessary for the provision of our services.

Your Rights and Controlling Your Personal Information

Choice and Consent

Please read this Privacy Policy carefully. By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.

Information from Third Parties

If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.

Restrict

You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access

You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information. In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse to provide you with personal information that we hold about you.

Correction

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Complaints

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

Unsubscribe

To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Storage and Security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Cookies and Web Beacons

We may use cookies on our website from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our website with personal information, this information may be linked to the data stored in the cookie.

We may use web beacons on our website from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor's behaviour and collect data about the visitor's viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

Links to Other Websites

Our website may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Privacy Policy.